Cancellation instructions

(1) Information about the cancellation right

 A cancellation right is entitled to consumers for the purposes of §13 Civil Code. Consumer is every natural person who closes a legal deal for a purpose which can be added neither her commercial ones nor her independent professional activity.

Cancellation instruction for consumers
They can revoke your contract explanation within 14 days without giving reasons in text form (e.g., letter, fax, e-mail) or – if the thing leaves to you before the deadline – by return of the thing. The term begins on receipt of this instruction in text form, however, not before entrance of the product with the receiver (by the returning delivery of goods of the same kind not before entrance of the first part delivery) and also not before fulfilment of our duties of information according to article 246 §2 in connection with §1 paragraph 1 and 2 EGBGB as well as our duties according to §312e paragraph 1 sentence 1 Civil Code in connection with article 246 §3 EGBGB. For the protection of the cancellation term the timely sending of the cancellation or the thing is enough. The cancellation is to be directed in:

Annedore Kraatz
Kennedydamm 3
40476 Düsseldorf  

Fax: +49 (0) 211 593020 
E-mail: info@fiona-ascot.com 

Cancellation results

In case of an effective cancellation the achievements received on both sides zurückzugewähren and if necessary pulled uses (e.g., interest) are to be published. Are able to do to us the received achievement all or part not or only in made worse state zurückgewähren, you must pay to us in this respect if necessary value compensation. With the surrender of things this is not valid if the deterioration of the thing is to be led back exclusively on their check – as she would have been possible to you possibly in the retail shop–. For the rest, you can avoid the duty to the value substitute with one by the designated putting into use of the thing resulted deterioration, while you do not take the thing like your property in use and omit from everything what affects their value. Paketversandfähige things are to be sent back on our danger. The return is free for you. Not paketversandfähige things are fetched with you. Obligations to the allowance of payments must be fulfilled within 30 days. The term begins for you with sending your cancellation explanation or the thing, for us with their receipt.

-- End of the cancellation instruction –

(2) Non-binding tip for the case of the cancellation

Send back the product please not not free to us. We refund the postage costs for you also with pleasure if requested to begin with, provided that these are not to be carried by you. Contact us please before the return to clarify the relevant details.